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Head of Communication, Culture and Engagement (m/f/d)

icon building Empresa : Lonza
icon briefcase Tipo de empleo : Tiempo completo

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Descripción del trabajo - Head of Communication, Culture and Engagement (m/f/d)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

The Head of Communication, Culture and Engagement is responsible for overseeing and managing all communications efforts at our Porriño Manufacturing Site. Play a key role in shaping the company’s internal and external communications strategies to enhance our brand, engage employees, and effectively communicate with stakeholders.

This role is responsible for nonprofit relationship management, employee volunteer engagement, and site events management. Manage all large-scale site events.

Key responsibilities:

Internal Communications:

  • Develop and implement internal communication strategies to ensure employees are informed, engaged, and motivated.
  • Manage and produce content for internal communications channels, including newsletters, intranet, emails, and announcements.
  • Organize and facilitate employee meetings, town halls, and other internal events.
  • Work closely with Site Leadership Team to support employee engagement initiatives and foster a positive workplace culture.

External Communications:

  • Develop and execute external communication strategies to promote the manufacturing site’s achievements, initiatives, and corporate social responsibility efforts.
  • Act as a spokesperson for the site, handling media inquiries and coordinating interviews.
  • Create press releases, media kits, and other PR materials.
  • Build and maintain relationships with local media, community leaders, and other external stakeholders.

Brand Management:

  • Ensure consistent messaging and branding across all communications.
  • Work with marketing and branding teams to align site communications with overall corporate branding strategies.
  • Oversee the creation and distribution of marketing materials related to the site.

Crisis Communications:

  • Develop and maintain a crisis communications plan.
  • Act as the lead communicator during crisis situations, ensuring timely and accurate information dissemination.
  • Train and prepare site leadership on crisis communication protocols.

Digital and Social Media:

  • Manage the site’s digital presence, including website updates and social media channels.
  • Create engaging content for digital platforms to promote site activities and achievements.
  • Monitor and analyze the effectiveness of digital communications, providing regular reports and recommendations for improvement.

Community Relations:

  • Develop and implement community outreach programs to build positive relationships with local communities.
  • Represent the company at community events and meetings.
  • Coordinate volunteer activities and corporate social responsibility initiatives.

Key requirements:

  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
  • Proven experience in related fields in a communications role, preferably within a manufacturing or industrial environment.
  • Exceptional written and verbal communication skills.
  • Strong organizational and project management skills.
  • Experience managing media relations and acting as a company spokesperson.
  • Proficiency in digital communication tools and platforms.
  • Ability to work collaboratively with various departments and stakeholders.
  • Experience in crisis communication management.
  • Creative thinking and problem-solving skills.
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