Hebrew Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is looking for a Hebrew Speaking Freelance Chat Moderator to join our dynamic remote team. In this essential role, you will be responsible for moderating live chat sessions, ensuring that all interactions comply with community guidelines and foster a respectful and engaging environment. Your fluency in Hebrew will be vital to effectively communicate with users and facilitate positive discussions. If you are passionate about creating a welcoming online community and enjoy engaging with diverse individuals, we encourage you to apply!

Responsibilities

• Moderate live chat interactions to uphold community standards and guidelines.
• Engage with users in Hebrew, promoting a positive and constructive atmosphere.
• Quickly identify and address inappropriate content or behavior within the chat.
• Assist users with inquiries about chat policies and community practices.
• Collaborate with fellow moderators to enhance strategies and overall user experience.
• Monitor chat trends and provide feedback on any recurring concerns or issues.
• Participate in training to stay updated on best practices and community guidelines.

• Fluency in Hebrew with strong written and verbal communication skills.
• Proficient in English; knowledge of other languages is an asset.
• Prior experience in chat moderation, customer service, or related fields is preferred.
• Excellent attention to detail and ability to manage real-time discussions effectively.
• Strong critical thinking and problem-solving abilities.
• Familiarity with online chat platforms and moderation tools.
• Ability to work independently in a remote setting and maintain a flexible schedule.
• Must be eligible to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.