Irish Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is thrilled to offer a position for an Irish Speaking Freelance Chat Moderator to join our remote team. In this crucial role, you will be responsible for moderating live chat interactions, ensuring that conversations are respectful, informative, and compliant with community guidelines. Your fluency in Irish will allow you to engage effectively with users and foster a welcoming online environment. If you are passionate about community engagement and enjoy facilitating discussions, we would love to see your application!

Responsibilities

• Moderate live chat sessions to uphold community standards and guidelines.
• Engage with users in Irish, creating a friendly and inclusive atmosphere.
• Quickly identify and address inappropriate content or behavior in chats.
• Provide assistance to users regarding chat rules and community practices.
• Collaborate with a team of moderators to improve chat moderation strategies and user experience.
• Monitor conversations for trends and provide feedback on community concerns or issues.
• Participate in training sessions to stay informed about best practices and community updates.

• Fluency in Irish with strong written and verbal communication skills.
• Proficient in English; additional language skills are a plus.
• Previous experience in chat moderation, customer service, or a related position is preferred.
• Exceptional attention to detail and ability to manage real-time discussions effectively.
• Strong critical thinking and problem-solving abilities.
• Familiarity with chat moderation tools and online platforms.
• Able to work independently in a remote setting and manage flexible working hours.
• Must be eligible to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.