Latvian Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is thrilled to announce an opportunity for a Latvian Speaking Freelance Chat Moderator to join our remote team. In this vital role, you will oversee live chat interactions, ensuring that all conversations adhere to community guidelines and foster a respectful and engaging environment. Your fluency in Latvian is key to effectively connecting with users and addressing their inquiries and concerns. If you are passionate about online community engagement and enjoy dynamic interactions, we encourage you to apply!

Responsibilities

• Moderate live chat sessions to maintain compliance with community standards and guidelines.
• Engage with users in Latvian, creating a friendly and supportive atmosphere.
• Quickly identify and address inappropriate behavior or content during discussions.
• Provide assistance to users regarding chat rules and community practices.
• Collaborate with a team of moderators to enhance overall user experience and moderation strategies.
• Monitor chat trends and report any recurring issues or community feedback.
• Participate in training sessions to stay informed about best practices and community updates.

• Fluency in Latvian with strong written and verbal communication skills.
• Proficient in English; knowledge of additional languages is advantageous.
• Experience in chat moderation, customer service, or similar roles is preferred.
• Strong attention to detail and the ability to manage real-time discussions effectively.
• Excellent critical thinking and problem-solving capabilities.
• Familiarity with chat moderation tools and online platforms.
• Able to work independently in a remote setting and adapt to a flexible schedule.
• Must be eligible to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.