You will be based in Barcelona as part of the S4G team, the Salesforce technology backbone of the Growth, Marketing & Sales practice within McKinsey.
S4G is a company newly acquired by McKinsey and is a world leading Salesforce consultancy group ranked as a top 10 Salesforce Partner worldwide. The Growth, Marketing & Sales Practice strives to help clients in both consumer and business-to-business environments on a wide variety of marketing and sales topics. The mission of this practice is to help clients achieve marketing-driven profit growth. Our clients benefit from our experience in core areas of marketing such as branding, customer insights, marketing ROI, digital marketing, CLM pricing, and sales and channel management.
You will typically work with colleagues from across McKinsey & Company to ensure our clients have the best experience possible. Our office culture is casual and social, with an emphasis on education and innovation. We have the freedom to try new ideas, experiment and are expected to be constantly learning and growing. There is also a strong emphasis on mentoring others in the group, enabling them to grow and learn.
You’ll also work with colleagues from across McKinsey & Company to help our clients deliver breakthrough products, experiences, and businesses, both on technology and non-technology topics.
As the Salesforce Delivery Manager, you will propose solutions that are adapted to the client’s needs and based on the SFDC ecosystem and
complementary solutions.
You will advise clients and fellow McKinsey colleagues on technical architecture solutions, including integrations, governor limits, and object modeling across the SFDC environment and other technical platforms. You will leverage other areas of the McKinsey Marketing & Sales team, including our Agile prototyping and transformation experts and digital design specialists, to provide a differentiating and distinctive service to our clients.
You will also manage the delivery of a variety of projects to the highest standards, ensuring the support of your team and greater McKinsey
and client network.
In this exciting collaborative culture, you will have the opportunity to work directly with clients and share your expertise and insights with colleagues globally, expanding our knowledge and refining our approaches in Salesforce field.
- Relevant and professional work experience; accustomed to acting as the interface of business and technology CRM in an agile and fast-changing environment
- 7+ years’ experience implementing Salesforce enterprise business applications
- Presentations and effective communication on Cloud and Salesforce architectures with C-Level executives
- Demonstrated experience in project management methodologies (agile and waterfall) adapted to CRM
- Deep understanding of Salesforce Clouds (Sales, Service, Experience cloud, Marketing Cloud, Financial, among others)
- Knowledge of other CRM solutions
- Strong ability to lead by example and demonstrate proficiency in both product and domain
- Patient listener with the ability clearly articulate your view point to manage and deliver to customer expectations, even under pressure
- Ability to work collaboratively in a team environment and work effectively with people at all levels in an organization
- Skills to communicate complex ideas effectively
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