Slovak Speaking Freelance Chat Moderator - Work Remote

The House of Mercier is looking for a Slovak Speaking Freelance Chat Moderator to join our remote team. In this crucial role, you will be responsible for moderating live chat interactions, ensuring that conversations are respectful, supportive, and in compliance with community guidelines. Your fluency in Slovak will allow you to effectively communicate with users and create a positive online environment. If you have a passion for community engagement and enjoy fostering meaningful conversations, we encourage you to apply!

Responsibilities

• Moderate live chat sessions to ensure compliance with community standards.
• Engage with users in Slovak, fostering a friendly and inviting atmosphere.
• Quickly identify and respond to inappropriate content or behavior during chats.
• Assist users with inquiries regarding chat rules and community expectations.
• Collaborate with fellow moderators to enhance user experience and implement effective moderation strategies.
• Monitor conversations for trends and provide feedback on recurring community issues.
• Participate in training sessions to stay updated on best practices and community guidelines.

• Fluency in Slovak with strong written and verbal communication skills.
• Proficient in English; knowledge of additional languages is a plus.
• Prior experience in chat moderation, customer service, or a related field is preferred.
• Strong attention to detail and ability to manage real-time discussions effectively.
• Excellent critical thinking and problem-solving skills.
• Familiarity with chat moderation tools and online platforms.
• Able to work independently in a remote environment and maintain a flexible schedule.
• Must be eligible to work as a freelancer.

• The opportunity to work from the comfort of your home. A perfect work-life balance.
• Being part of a multicultural team with a diverse background.
• A long term commitment with the opportunity for progression.
• Various incentive and bonus payout structures based on performance and time.
• Personalized training with access to our web based knowledge library.