Technical Sales Specialist

Overview

About the Position

Job Summary

- Responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of the Global Solutions.

- Focused on selling products and services using solid arguments to prospective customers and maintaining positive business relationships to ensure future sales.

- Following the marketing actions provided by headquarters for the actual portfolio.

Key Accountabilities

- Promote all Global Solutions assigned.

- Focusing its actions on "Value Selling" and towards the achievement of objectives.

- Perform demonstrations, build trust in our solutions and generate confidence in our products.

- Keep clients updated in new techniques, by providing product information and organizing special visits.

- Train customers and ensure correct performance of the Global Solutions.

- Follow-up of the client looking for new opportunities for growth.

- Be aware of new tenders to be published in the next months.

- Control the level of service offered by the different departments of the Company in the assigned accounts.

- Responsible for a budget assigned, should look for business opportunities.

- Responsible for the technical interpretation of the tender documents and the preparation of the technical documents (in collaboration with PM, Product Specialist, BUM and DD).

- Control the market price level and send the first offers/tenders proposal to the Managers.

- Complies with the Werfen Code of Ethics. Professionalism is a must and she/he should always work in high standards of deontology and professional ethics.

- Register in CRM Fiori all contacts name and addresses, all opportunities found it in the market, main actions performed with customers and maintain all information updated week by week.

- Search information about the actions of the competition in the region.

- Resolve conflicts/problems that happen with customers in a good fair.

- Solve product incidents at the technical level in coordination with specialists from the Commercial Unit and the manufacturing companies.

- Installation of equipment, in coordination with the Technical Service.

Networking/Key relationships

This position requires cooperating with division staff (DD, BUM, PM, etc), technical service and different company departments, mainly customer service, contracting, operations and supply chain.

Minimum Knowledge & Experience required for the position:

• Education: Preferably Mid-Higher education graduate from an accredited institution preferable with a major in health-related fields. Preferably nursing.

• Experience:

- Preferable strong healthcare industry knowledge with minimum of 5 years of work.

- Sales and marketing experience in Spanish medical device market will be highly valued.

- Experience in Anesthesia, ICU, purchasing departments, surgery or neumoplogy field will be also highly valued.

• Additional Skills/Knowledge:

- Driving license

- Languages: Spanish and English level B2 or similar.

- Computer skills (Outlook, Word, Excel,…).

Skills & Capabilities:

• Team and individual working capacity

Self-organized, identifies and differentiates the issues that require to be prioritized, works efficiently with quality results. Works well under pressure.

• Market and product knowledge

- Maintains professional and technical knowledge about the product lines and the market.

- Shows enthusiasm and passion for all the products of his Business Line.

- Conveys the desire to get better knowledge of Izasa Medical’s products and solutions to the entire commercial network.

- Has a deep knowledge of the market and the competition. Keeps this information updated in order to engage and reinforce a good communication with Clients.

Stablishes relations with costumers based on trust and confidence:

• Communication

Maintains professional and technical knowledge about the product lines and the market

Speaks clear, concisely and is compelling in negative or positive scenarios; listens to people and gets feedback, participates in meetings constructively and he/she is skilled to speak in public.

• Anticipation

His/her strategic vision and deep knowledge of the market allow him/her to foresee changing circumstances and is able to develop new plans and ideas when situations change.

• Reliability

Accomplishes instructions, responsive to his/her manager’s directives, suggestions and guidance, assumes accountability for his/her own actions, maintains her/his compromises; Meets work delivery deadlines on time or notifies alternative plans.

• Sales & influencing skills

• Entrepreneurship