Customer Service Assistant

salary Salary :

kr19,950 - 30,450 monthly

icon building Company : Snow Software
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Sweden

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Job Description - Customer Service Assistant

Job Description:

As a Customer Service Assistant at Snow Software, you will be responsible for providing exceptional customer service and support to our clients. Your main duties will include handling incoming customer inquiries via phone, email, and chat, resolving customer issues in a timely and efficient manner, and maintaining a high level of customer satisfaction. You will also assist with order processing, product inquiries, and general administrative tasks as needed.

Responsibilities: - Respond to customer inquiries promptly and professionally - Resolve customer issues and complaints with empathy and efficiency - Process orders accurately and in a timely manner - Assist with product inquiries and provide information to customers - Maintain accurate customer records and documentation - Collaborate with other teams to ensure seamless customer experience - Provide support to the sales and marketing teams as needed - Maintain a positive and proactive attitude towards customer service

Requirements: - 1+ years of customer service experience - Passionate and energetic personality - Strong planning and organization skills - Attention to detail and ability to multitask - Excellent communication and interpersonal skills - Proficiency in using CRM systems and Microsoft Office Suite - Ability to work independently and as part of a team - High school diploma or equivalent

Benefits: - Dental insurance - Disability insurance - Free accommodation

Working Environment: At Snow Software, you will have the opportunity to be part of a company that pioneers change and sets industry benchmarks. You will work in a dynamic and fast-paced environment where your contribution is valued and recognized.

Equal Opportunity Statement: Snow Software is an equal opportunity employer and we value diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

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