Customer Service Officer

salary Salary :

kr31,500 - 38,850 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Open only for candidates based in Sweden

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Job Description - Customer Service Officer

Job Description:


Voi Technology is seeking a part-time Customer Service Officer to join our team in Malmö, Skåne Län, SE. We are looking for a motivated and hardworking individual with at least 4 years of experience in customer service to provide excellent support to our customers. As a Customer Service Officer at Voi Technology, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for all users of our services.


Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints to ensure customer satisfaction - Coordinate with other teams to address technical or operational problems - Gather feedback from customers to help improve our services - Provide guidance and assistance to customers on how to use our products effectively - Maintain accurate and up-to-date records of customer interactions


Requirements: - At least 4 years of experience in customer service - Excellent communication and interpersonal skills - Strong negotiation skills - Creative problem-solving abilities - Ability to work independently and as part of a team - Proficiency in English and Swedish


Personality traits: - Hardworking - Motivated


Soft skills: - Negotiation - Creativity


Benefits: - Remote work flexibility - Free food - Profit sharing


Working environment: At Voi Technology, we believe in aligning work with a greater purpose. As a Customer Service Officer, you will have the opportunity to contribute to a meaningful mission and make a positive impact on the world.


Deadline to apply: 2024-06-15


Equal opportunity statement: Voi Technology is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

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