Customer Service Representative

salary Salary :

fr1,900 - 3,200 monthly

icon building Company : Mosaic
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Service Representative

Job Description:

Mosaic is seeking a passionate and hardworking Customer Service Representative to join our team in Bern, Kanton Bern, CH on a part-time basis. As an entry-level position, we are looking for candidates with at least 1 year of experience in customer service.

Responsibilities: 1. Provide exceptional customer service via phone, email, and in person. 2. Handle customer inquiries, complaints, and issues promptly and effectively. 3. Process orders, returns, and exchanges accurately and efficiently. 4. Maintain a high level of product knowledge to assist customers with their needs. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Keep accurate records of customer interactions and transactions. 7. Actively participate in training sessions and continuous learning opportunities.

Requirements: 1. Strong communication and interpersonal skills. 2. Ability to multitask and prioritize under pressure. 3. Attention to detail and strong organizational skills. 4. Persuasive and customer-oriented mindset. 5. Ability to work effectively in a team environment. 6. Proficiency in Microsoft Office and CRM software. 7. High school diploma or equivalent.

Benefits: 1. Dental insurance coverage. 2. Free accommodation for out-of-town employees. 3. Travel and spending expenses covered for work-related trips. 4. Opportunities for professional development and growth within the company.

Working Environment: At Mosaic, we value diversity and encourage curiosity and questioning to fuel innovation and growth. We provide a supportive and inclusive environment where all employees can thrive and excel in their roles.

Application Deadline: June 10, 2024

Equal Opportunity Statement: Mosaic is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment that is inclusive and welcoming to all employees regardless of race, gender, sexual orientation, age, religion, disability, or any other protected status.

How to apply:

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Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Switzerland

This job is no longer accepting applications.

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