Customer Success Representative

salary Salary :

fr2,000 - 2,800 monthly

icon building Company : Owens Corning
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Switzerland

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Job Description - Customer Success Representative

Job Description:

We are seeking a Customer Success Representative to join our team at Owens Corning in Lausanne, Vaud, Switzerland. As a part-time entry-level position, the Customer Success Representative will play a critical role in ensuring customer satisfaction and retention. The ideal candidate will be hardworking, resilient, and possess strong soft skills such as cooperation and leadership.

Responsibilities: 1. Provide excellent customer service through various channels including phone, email, and in-person interactions. 2. Manage customer accounts, addressing inquiries, issues, and feedback in a timely and professional manner. 3. Proactively reach out to customers to ensure their needs are being met and to identify opportunities for upselling or cross-selling. 4. Collaborate with internal teams to resolve customer concerns and improve overall customer experience. 5. Maintain accurate records of customer interactions and transactions in the company database. 6. Participate in ongoing training and professional development opportunities to enhance skills and knowledge.

Requirements: 1. 1 year of experience in customer service or a related field is preferred. 2. Strong communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office and CRM software. 5. Ability to multitask and prioritize tasks effectively. 6. Fluent in English and French.

Benefits: 1. Joining Bonus 2. Profit sharing 3. Gym membership 4. Recognize and reward based on performance and merit.

Equal Opportunity Statement: Owens Corning is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: July 5, 2024

If you meet the requirements and are interested in joining our dynamic team, we encourage you to apply for the Customer Success Representative position at Owens Corning.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Success Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Switzerland

This job is no longer accepting applications.

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