Remote Web Chat Representative

salary Salary :

fr2,500 - 3,700 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Switzerland

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Job Description - Remote Web Chat Representative

As a Remote Web Chat Representative at Tenet Healthcare, you will be responsible for providing timely and accurate assistance to patients and customers who reach out via web chat. Your main duties will include responding to inquiries, providing information about medical services, scheduling appointments, and resolving any issues or concerns that may arise during the chat session.

Key responsibilities: - Responding promptly and professionally to web chat inquiries from patients and customers - Providing accurate information about Tenet Healthcare's services, facilities, and medical providers - Scheduling appointments and assisting with registration processes - Resolving customer issues or complaints in a timely and efficient manner - Maintaining records of all chat interactions and following up as needed - Collaborating with other departments to ensure a seamless customer experience - Continuously updating knowledge of healthcare services and industry trends

Requirements: - Minimum of 2 years of experience in a customer service or healthcare setting - Excellent written communication skills and a friendly, professional demeanor - Ability to multitask and prioritize in a fast-paced environment - Dedication to providing exceptional customer service - Reliable and able to work independently - Strong cooperation and teamwork skills - Presentation skills to effectively convey information to customers - Proficiency in computer systems and web chat platforms - Flexibility to work part-time hours, including evenings and weekends

Benefits: - Disability insurance - Vision insurance - Paid overtime for additional hours worked - Opportunities for career growth and development

Working environment: At Tenet Healthcare, we pride ourselves on our commitment to continuous learning and adaptability in a rapidly changing world. As a Remote Web Chat Representative, you will have the opportunity to grow and develop your skills while helping our patients and customers navigate the healthcare system with ease.

Deadline to apply: May 29, 2024

Equal opportunity statement: Tenet Healthcare is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Switzerland

This job is no longer accepting applications.

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