Chief Quality & Operations Officer

About the position

We are looking for Chief Quality & Operations Officer who is going to support R&D software projects & departments in Turkey for process and operation efficiency & high quality.

What are my responsibilities?

• Be a quality & process expert in the department, and quickly adapt, understand the business domain & strategy of the department
• Work closely with the business department director and projects managers for the strategy-to-execution management of HTRDC and DC departments
• Support process execution of software development projects and business interaction to improve operation capabilities, efficiency & quality
• Monitor and collect BP/SP KPIs, PM and SDLC metrics. Identify risks and improvement points at each stage
• Drive business operation improvements. Follow business objectives, analyze the gaps, and report solutions to department director regularly
• Output process documents for software development, and business departments for continuous improvement
• Guide and coach software project teams for process enhancement, tools, and implementation of best practices
• Build culture, and implement measures of organizations at all levels
• Organize follow up session with teams for root cause analysis (RCA) to take & track actions
• Conduct audits to check process compliance, cyber security, and reporting compliance
• Manage knowledge at the research center level, plan the digital platform for continuous improvement, and provide guidance on methodologies

What do I need to qualify for this job?

• Bachelor’s degree in Software Engineering, Industrial Engineering or related field
• 5+ years dedicated work experience, at least 2 years of experience in software development projects (in one or multiple of the roles for design/programming/testing)
• Knowledge in Agile & DevOps practices
• Work experience in quality processes (SDLC) & tools is a plus
• Very good command of English
• Good communication skills with clear and an engaging presentation style
• Strong leadership, teamwork, and analytical skills
• Ability to interact with different types of stakeholders from different levels
• 6 sigma Green / Black Belt certification is a plus
• Scrum Master certification is a plus

What else do I need to know?

• Male candidates should have completed the military service requirement
• No restriction for travelling abroad