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Customer Consultant

icon building Company : Alumil
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Customer Consultant

Alumil, one of the most advanced companies worldwide in the design and production of architectural aluminum systems is looking for a Customer Consultant for one of its subsidiaries in Turkey.

Alumil Turkiye is one of the fast growing subsidiaries of the Alumil group.

Main duties

  • Formulate construction designs through AutoCAD for further supporting the project design.                             
  • Conduct static studies for the appropriate profile selection during the study of the project.                                
  • Receive phone calls from external and internal customers (end customers included) and support them.               
  • Collaborate with the market development department regarding the projects that need technical support.
  • Engage with specialized project designs.                                                                                                                           
  • Identify and satisfy clients’ needs.                                                                                           
  • Maintain and enhance the relationship with end customers after purchase.                                                        
  • Comply with the data entry process for projects on the CRM.                                                            
  • Inform the market development department with regards to inbound large-scale projects.                                 
  • Visit the construction sites for technical support.                                                                                              
  • University degree as an Architect/Civil/Mechanical Engineer (or anything similar)
  • Previous experience with aluminium will be appreciated.
  • Experience of at least 1-3 years in the construction industry
  • Good knowledge of AutoCAD or other design software
  • Very good knowledge of computers and the English language
  • Organizational skills, consistency, confidentiality
  • Previous experience with CRM
  • Provision of supplementary health insurance
  • Benefits according to performance
  • Continuous learning and support
  • Excellent working environment
  • Τraining plan based on the employee’s needs
  • Role specific benefits

ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.

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