- Having responsibility of account service sales targets including order, market goals, revenue and profit.
- Creating and customizing service solution in bidding project, such as statement of compliance, service solution proposal, service competence presentation, etc…
- Identifying customer requirements, discovering pain points and developing proper service solution for ensuring successful delivery, implementation and maintenance.
- As one of the owners of customer service satisfaction management, supporting organizational level customer relationship building activities.
- Analyzing competitors in terms of service structure and capability. And then, developing service competitiveness strategies.
- Achieving strategic thinking ability and outputting integrated service solution for satisfying customers in a sustainable partner ecosystem.
- Being a good team-work player by leading and supporting team members for interdisciplinary works such as technical reviews, decision making meetings and internal knowledge transfer activities.
- Being participated in end-to-end project delivery by knowing belonging operation and processes.
- Flexible hours working.
- Be able to travel between cities.
- Managing relations with existing and new customers.
• Bachelor’s degree in Electronics or Computer Science or any other related field.
• Excellent verbal, written, and communication skills.
• Good command of English is required.
• Able to multitask and work under pressure.
• Having definite level understanding and knowledge of ICT.
• Having no constraints for domestic and international travels.
• Military service must be completed for male candidates.