Number of Applicants
:000+
Full-time
To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
Assist in maintaining a highly motivated and well trained staff
Train, maintain and enforce all Anantara Service Standards
Maintain a safe and sanitary work environment for all Associates and guests
Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
Ensure that only a quality product is being served
Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates
Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara’s Guarantee of Fair Treatment Policy
This is a highly-visible guest service position, requiring above average communication skills, interacting professionally with guests.
Qualifications
Logistical and organizational skills essential.
· Ability to groom and train staff to the required service standards.
· Excellent skills in customer liaison and communication.
· Computer literate: MS Office, Micros and Stock Management Systems.
· Ability to maintain good relationships with staff as well as discipline accordingly.
· Financial understanding with the capacity of interpreting the P&L/income Statement
Additional Information
Relocate to remote area
Assistant Restaurant Manager
Get 10X More
Job Interviews
Share this job with your friends
Copyright © 2025 Grabjobs Pte.Ltd. All Rights Reserved.