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Quality Assurance Manager

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Job Description - Quality Assurance Manager

Job Summary

Effectively implement all established internal policies, procedures and standards with academic and administrative staff. Monitor performance of internal teams to establish improvement recommendations with follow-up action plans. Work with the Risk and Audit committee of the Board of Directors to review the framework, effectiveness and adequacy of the Company's internal control systems and principles, corporate governance, risk management, compliance and disclosure (including conflicts of interest). Lead on internal audits and act as team lead for external audit reviews and accreditation. Monitor compliance with the Company's code of conduct and any related policies and to investigate cases of violation and non-compliance with such policies. Review the scope and effectiveness of the systems established by management to identify, assess, manage and monitor financial and operational risks. Implement a comprehensive framework to identify and resolve fraud issues. Review the statement in the annual report and accounts on the Company's internal controls and risk management framework. Prepare reports as required for internal review as well as external audits and requirements of the relevant government bodies (KHDA, MOHE). Assist Dean with preparation of all MOHE accreditation requirements and ongoing reporting requirements.

Experience

5 years' experience in higher education administration with direct experience in leading quality assurance and institutional effectiveness activities. Risk and audit experience is strongly preferred.

Required Skills

  • Excellent planning and organizational skills including ensuring reporting deadlines are met
  • Strong analytical abilities and problem solving skills
  • Good numerical statistical skills
  • Keen attention to detail and quality of work
  • Excellent communication skills in English and Arabic, verbal and written
  • Excellent working knowledge of the digital environment
  • Previous experience working in a startup environment
  • Good interpersonal skills and team player
  • Ability to professionally represent the University in all QA job requirements
  • Behavioral Capabilities
  • Customer focus
  • Ability to adapt to changing environments
  • Developing self and others
  • Drive for results
  • Ability to work well in a team environment
  • Take responsibility
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