Waiter Waitress

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Job Description - Waiter Waitress

Perform all necessary tasks to service foodand beverage according to the standard of performance manual of thehotel

• Greet and seat customers andserve them in a professional, discreet and personalizedway

• Acquire in depth knowledge of thefood and beverage menu of the assigned outlet in order to assistand provide advice to guests

•Consistently monitor quality of food & beverage beingserved

• Practice good customerrelations and attend to customer complaints / queriessatisfactorily

• Responsible formaintaining hygiene and cleanliness standards in the outlet andupkeep of all service equipment

•Responsible for all service preparations before, during and afterthe service (mis-en-place andmis-en-scene)

• Ensure minimum wastage,breakage and spoilage

• Actively use upselling techniques to exceed guest expectations and increaserevenue

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