L

Telephone Operator - Hiring Fast

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

Job Description - Telephone Operator - Hiring Fast

We are hiring a driven Telephone Operator to join our high calibre team at Le Royal Abu Dhabi in Dubai.
Growing your career as a Full Time Telephone Operator is a great opportunity to develop productive skills.
If you are strong in cooperation, people management and have the right experience for the job, then apply for the position of Telephone Operator at Le Royal Abu Dhabi today!

POSITION SUMMARY
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures report accidents, injuries, and unsafe work conditions to manager ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests' service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

Company Benefits:
● Learning opportunities
● Opportunities to grow
● Attractive package
Original job Telephone Operator - Hiring Fast posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share this job with your friends

Similar Technology Jobs in the UAE

Get 10X More
Job Interviews

thunder iconAutomate Job Applications

Share this job with your friends

💰

Technology Salaries

GrabJobs is the no1 job portal in the UAE, connecting you to thousands of jobs fast! Find the best jobs in the UAE, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2025 Grabjobs Pte.Ltd. All Rights Reserved.