Live Chat Specialist - Remote Work

salary Salary :

AED3,305 - 5,600 monthly

icon building Company : Textron
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Live Chat Specialist - Remote Work

Job Description:

Textron is seeking a motivated and dynamic individual to join our team as a Live Chat Specialist on a part-time, remote work basis. As a Live Chat Specialist, you will be responsible for providing excellent customer service and support through live chat channels. This position is entry level and ideal for individuals who are independent, adaptable, and looking to gain experience in a fast-paced environment.

Responsibilities: - Engage with customers through live chat to assist with inquiries, provide information, and resolve issues in a timely and professional manner - Maintain a high level of customer satisfaction by meeting or exceeding service level agreements - Collaborate with team members and other departments to ensure seamless communication and resolution of customer issues - Utilize time management skills to efficiently handle multiple chat conversations simultaneously - Provide feedback and suggestions for improving customer service processes and procedures - Demonstrate excellent presentation skills when communicating with customers and colleagues - Stay up-to-date on product knowledge and industry trends to better assist customers

Requirements: - No prior experience required, but a willingness to learn and adapt quickly - Strong communication skills, both written and verbal - Ability to work independently and collaborate effectively with a team - Excellent time management skills and ability to prioritize tasks - Comfortable working in a remote environment and using chat software - Basic knowledge of customer service principles and practices - Must be adaptable and able to work in a fast-paced environment

Benefits: - Remote work flexibility - Company transportation support - Retirement plan options

Working Environment: At Textron, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all team members can thrive and grow professionally.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Textron is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Live Chat Specialist - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UAE

This job is no longer accepting applications.

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