Customer Service Assistant

salary Salary :

AED4,774 - 7,161 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Service Assistant

Job Description:

Molina Healthcare is seeking a passionate and resilient Customer Service Assistant to join our team in Abu Dhabi. As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: 1. Answering customer inquiries via phone, email, and in-person 2. Resolving customer concerns and complaints in a professional and courteous manner 3. Processing customer orders and updating customer accounts 4. Providing information to customers about our products and services 5. Collaborating with other departments to ensure customer satisfaction 6. Maintaining accurate records of customer interactions and transactions 7. Assisting with any additional tasks as needed by the Customer Service team

Requirements: 1. 2 years of experience in customer service or a related field 2. Strong communication skills 3. Ability to think strategically and problem-solve effectively 4. Passion for helping others and providing exceptional customer service 5. Resilient and able to handle difficult customers with grace

Personality Traits: 1. Passionate 2. Resilient

Soft Skills: 1. Strategic planning 2. Communication

Benefits: 1. Life insurance 2. Free accommodation 3. Free food

Equal Opportunity Statement: Molina Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you meet the requirements and are looking to join a supportive working environment that prioritizes personal and professional development, we encourage you to apply by the deadline of May 29, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UAE

This job is no longer accepting applications.

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