Customer Success Manager

salary Salary :

AED5,876 - 9,548 monthly

icon building Company : CBRE Group
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Job Description - Customer Success Manager

Job Description:

We are looking for a driven and resilient Customer Success Manager to join our team at CBRE Group in Dubai, AE. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their success and satisfaction.

Responsibilities: - Serve as the main point of contact for assigned clients, addressing their needs and concerns in a timely and professional manner - Develop and implement strategies to drive customer retention and expansion - Collaborate with sales and product teams to ensure a seamless customer experience - Analyze customer data to identify trends and opportunities for improvement - Provide ongoing training and support to clients to maximize the value they receive from our products and services - Proactively identify and address any issues or roadblocks that may impact customer satisfaction - Develop and deliver customer success metrics and reports to track and measure client engagement and satisfaction

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 6 years of experience in customer success or account management - Strong decision-making skills and the ability to prioritize tasks effectively - Excellent communication and interpersonal skills - Proven track record of building and maintaining relationships with clients - Ability to work independently and as part of a team - Experience in the real estate or property management industry is a plus

Benefits: - Employee discounts on company products and services - Travel and spending expenses covered - Paid overtime opportunities

Working Environment: At CBRE Group, we are committed to paving the way for diversity and inclusivity, creating a culture of belonging where all employees feel valued and respected. We believe in fostering a supportive and collaborative work environment where everyone has the opportunity to succeed.

Deadline to Apply: June 28, 2024

Equal Opportunity Statement: CBRE Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Success Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UAE

This job is no longer accepting applications.

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