Web Chat Associate - Work from home

salary Salary :

AED5,141 - 7,712 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in the UAE

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Web Chat Associate - Work from home

Job Description:


Marathon Petroleum is seeking a dedicated and reliable Web Chat Associate to join our team and work from home in Dubai. This part-time position at the Associate Level requires a minimum of 3 years of experience in a similar role. As a Web Chat Associate, you will be responsible for handling customer inquiries and providing support through web chat platforms.


Responsibilities: 1. Responding to customer inquiries and providing support through web chat. 2. Assisting customers with product information, troubleshooting, and technical support. 3. Resolving customer complaints and issues in a timely and professional manner. 4. Collaborating with other team members to ensure a seamless customer experience. 5. Escalating complex issues to the appropriate department for further assistance. 6. Maintaining accurate records of customer interactions and transactions. 7. Analyzing customer feedback to identify areas for improvement.


Requirements: 1. Minimum of 3 years of experience in a customer service or support role. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving and analytical skills. 4. Ability to work independently and as part of a team. 5. Proficiency in using web chat platforms and customer service software. 6. High school diploma or equivalent required.


Personality Traits: - Dedicated - Reliable


Soft Skills: - Problem-solving - Analysis


Benefits: - Employee discounts - Vision insurance - Paid Time Off (PTO)


Working Environment: At Marathon Petroleum, we believe in aligning work with a greater purpose and contributing to a meaningful mission. Our team members are valued and appreciated for their dedication and hard work.


Equal Opportunity Statement: Marathon Petroleum is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We value and promote diversity in all aspects of employment, including recruitment, hiring, training, and promotion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.


Deadline to apply: 2024-06-28


Join our team and be a part of a company that values its employees and strives for excellence in all aspects of business. Apply now to become a Web Chat Associate at Marathon Petroleum.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Web Chat Associate - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in the UAE

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in the UAE, connecting you to thousands of jobs fast! Find the best jobs in the UAE, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.