Administrator

Administrator
Location: Bodelwyddan Wales.
Salary: £26,845 per annum + Excellent Benefits!
Contract: Full time, Permanent.
Hours: 40 Hours (8am - 5pm)
Benefits: Time Off: 25 days annual leave plus 8 public holidays, Competitive pension scheme and sick pay and Career Growth: Real pathways for progression within a growing national group.
Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector.
With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. Join a team that is literally powering the UK’s future.
About this Administrator role and what you will be doing:
We are looking for a proactive and organised Administrator to join our team in Bodelwyddan.
Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly.
Working as a key member of our team, your day to day will involve:
* Monitor & manage multiple email inboxes & collate information on various job trackers.
* Manage and update an active caseload of customers.
* Communicate via email with the Client, in a polite and professional manner.
* Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required.
* Receiving inbound calls from customers with queries.
* Daily planner management for several operational employees.
* Raising and completing purchase orders using inhouse systems for operatives and suppliers.
* Invoice processing for suppliers and subcontractors.
* Populate job details on billing registers.
* Populate and send operative’s weekly whereabouts to clients.
* Any other duties as identified and required to meet the needs of the business.
In order to be successful in this role you must have:
* Experience of working within a similar office environment.
* Professional telephone manner and confidence in dealing with a wide range of customers.
* Professional and accurate writing skills, particularly email communications.
* Ability to communicate clearly, concisely, and persuasively, both verbally and in writing.
* Experience of using Microsoft Office – Word, Excel &Gmail.
* Strong Interpersonal skills and ability to build relationships quickly.
* Ability to work well under pressure and meet deadlines.
* Ability to work on own initiative and to act as an effective team member.
* Accuracy and attention to detail.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today!
No agencies please
Only candidates based in UK and eligible to work in UK are allowed