Customer Service Advisor

Customer Service Adviser – Chelmsford

Salary: Up to £28,000 + Bonus | Full-Time | Must Drive

Are you a confident, customer-focused professional who thrives in a fast-paced environment? Do you enjoy solving problems and delivering outstanding service? If so, we want to hear from you!

Our client, a friendly and welcoming company based in Chelmsford, is looking for a Customer Service Adviser to join their growing team. This is a fantastic opportunity to become part of a supportive office where your contribution truly makes a difference.

What’s in it for you?

* Competitive salary up to £28,000

* Bonus structure to reward your hard work

* Supportive, team-oriented office culture

* Opportunity to work with a wide range of products

* A role where no two days are the same

Your responsibilities:

* Handling customer enquiries and complaints with professionalism and empathy

* Processing orders over the phone accurately and efficiently

* Providing tailored solutions to ensure customer satisfaction

* Working with a variety of products, keeping your knowledge up to date

* Supporting the wider team to deliver an excellent customer experience

What we’re looking for:

* Proven experience in customer service within a busy office environment (essential)

* Strong background in handling complaints and resolving issues

* Experience processing orders over the phone

* Adaptable and comfortable working with multiple products/services

* Excellent communication and problem-solving skills

* Full UK driving licence and access to a vehicle (essential due to location)

The vibe:

You’ll be joining a friendly, close-knit team in a positive office environment where everyone supports each other.

They’re looking for the right person to complete the team

Someone who brings energy, professionalism, and a genuine passion for customer service.

Apply today to take the next step in your career, we’d love to help you find your perfect role
Only candidates based in UK and eligible to work in UK are allowed