Dental Receptionist / Administrator- Leading Dental Aesthetic Cinics

salary Salary :

£27,300 - 31,200 monthly

icon briefcase Job Type : Full Time

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Job Description - Dental Receptionist / Administrator- Leading Dental Aesthetic Cinics

Daytime Healthcare are working with a Leading Private Dental & Facial Aesthetic Clinic to recruit an experienced Dental Receptionist / Administrator with a Front Of House / Dental Nurse background to join their friendly practice in Kingston Upon Thames.

Dental Receptionist / Administrator Job Role:

As our Administrative Assistant, you'll be at the forefront of our practice, managing front desk operations, ensuring compliance with regulations, and providing outstanding customer care. Your Dental nursing experience will be invaluable in supporting our team and enhancing the patient experience.

Key Responsibilities:

* Manage front desk operations with efficiency and professionalism.

* Provide exceptional customer service to patients, addressing inquiries and concerns promptly.

* Utilize your nursing background to support clinical staff and assist with patient care when needed.

* Take on a Treatment Coordinating Role, guiding patients through treatment plans and financial arrangements.

* Ensure compliance with practice standards, CQC regulations, and other protocols.

* Proactively contact patients before their appointments and follow up after their visits to ensure satisfaction and continuity of care.

* Gather and relay patient information to clinicians, promoting effective communication and personalized care.

* Actively promote the clinic, our dentists, and our services to enhance patient engagement and retention.

* Obtain patient reviews and feedback to help us continually improve our services.

* Resolve any patient issues promptly and effectively.

* Handle payments and financial aspects of patient care with accuracy and integrity.

* Support administrative tasks, potentially including HR and compliance duties, to alleviate the load on management.

Who are we looking for?

* Minimum of 2 years of experience in a similar role within a dental practice setting (Essential)

* Dental experience as a manager, receptionist with administrative responsibilities or Dental nurse background.

* Comprehensive knowledge and experience with SOE dental software are absolutely essential.

* Demonstrated ability to handle administrative tasks effectively in a dental environment.

* Proficiency in Office Suite.

* Excellent Verbal and Written communication skills.

* Presentable, proactive, and capable of thinking independently while following established protocols.

Benefits:

* Work alongside a supportive team dedicated to patient care.

* Competitive salary and benefits package.

* Room for professional growth and advancement.

* Performance bonuses and incentives for the right candidate.

Apply Today To Secure a Quick Interview
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