Director, Global Study Operations, People and Process Management

Description

Who We Are

BioMarin is a leading rare disease biotechnology company focused on genetically defined conditions.

Guided by our purpose to develop medicines that make a profound impact on people’s lives, our global teams have delivered a portfolio of therapies since our founding in 1997. Our revolutionary treatments for conditions like achondroplasia (the most common form of dwarfism), PKU (phenylketonuria), CLN2, a form of Batten disease, and a number of forms of MPS (mucopolysaccharidosis) offer new possibilities for patients and families who previously had few, if any, available options. More recently, with the close of the Amicus acquisition, our portfolio has expanded to include therapies for Fabry disease and Pompe disease, expanding our ability to reach more people living with rare genetic conditions.

Our success comes from our unwavering commitment to excellence, our deep understanding of patient needs, our scientific expertise, and our world-class manufacturing capabilities. At the heart of BioMarin is a dedicated team of the brightest minds in the industry working together to deliver innovative therapies to patients and families around the world.

About Worldwide Research and Development

From research and discovery to post-market clinical development, our R&D engine involves all bench and clinical research and the associated groups that support those endeavors. Our teams work on developing first-in-class and best-in-class therapeutics that provide meaningful advances to patients who live with rare diseases.

Director, Global Study Operations, People & Process Manager

London - Hybrid (2 days per week in office)

Closing Date 10th June 2026

The Global Study Operations (GSO) People & Process Management (PPM) team is responsible for driving the strategic development and implementation of operational solutions in support of trial delivery and managing the team for consistent execution. This includes the utilization of role-specific processes executed consistently across the book of work, with a focus on continuous improvement based on lessons learned, new innovative execution modalities to keep BioMarin ahead of the industry in trial delivery.

The Director, GSO PPM, is accountable for driving consistent application of line management practices and process execution across studies spanning Phase 1 through post-approval. This role partners closely with Program Directors and Program Leads, who retain accountability for study delivery within their programs, to ensure alignment, clarity of expectations, and execution excellence

This leader acts as a coach, mentor, and line manager to Study Managers and Senior Study Managers, fostering a high-performing, collaborative team culture that attracts, develops, and retains top talent

In parallel, the role contributes to ongoing evolution of GSO processes by incorporating lessons learned and introducing innovative approaches to improve trial delivery across early- and late-phase development, including lifecycle management. This Director, GSO PPM will report to the GSO Head of People and Process Management.

Leadership Responsibility:

• Lead and manage a team of 8–12 Study Managers and Senior Study Managers across global regions (e.g., UK, Japan).
• Develop high-performing teams through coaching, feedback, and leadership development, ensuring effective communication across all organizational levels.
• Maintain strong cross-functional connectivity to support on-time trial execution while not directly owning program delivery.
• Drive execution of Individual Development Plans (IDPs) and leverage internal and external training resources to support staff growth
• The Director PPM will contribute to or lead the development of internal training programs and leverage BioMarin and external training resources to develop staff. This role will ensure thoughtful definition and follow-through of Individual Development Plans (IDP) and coaching for direct reports.

Role Specific Minimum Requirements:

• Strong leadership attributes with excellence in line management, leading, coaching, and motivating a diverse team of individuals to reach their highest potential and successfully deliver on trial and program expectations.
• Deep expertise in clinical trial management and vendor oversight
• Solid business acumen with comfort in agile delivery in a complex learning environment, including the ability to produce and present clear, concise, professionally written communications and presentations to senior level executives and stakeholders.
• Experience in working with Learning, Development, Engagement and Talent Strategy frameworks that welcome diversity, equity, and inclusion.
• Effective written/verbal communication and people skills, with experience influencing and fostering collaborative relations with cross-functional stakeholders at all levels.
• Innovative mindset with proven history of championing and supporting change to positively impact the business and its stakeholders.
• Proactive, flexible, adaptive, and successful navigation of self and team through conflict or ambiguity to seek clarity, structure, and solutions.
• Professional maturity to engage effectively and confidentially (as warranted) with employees, vendors, and team members.

Key Responsibilities may include but are not limited to:

People Management focus:

• Align with Program Directors and Program Leads on delivery expectations and performance of direct reports.
• Lead, develop, and retain high-performing teams through clear goals, communication, and feedback.
• Ensure alignment between corporate, functional, and individual goals.
• Build strong partnerships across line management to support engagement, inclusion, and retention strategies.
• Foster a positive, accountable team culture with clear priorities and mutual respect.
• Establish strong networks with enterprise partners, SMEs, and stakeholders to enable collaboration across the global organization.

Process Management focus:

• Collaborate with cross-functional stakeholders to ensure alignment on scope, resourcing, timelines, and communication.
• Contribute to the development and implementation of strategies to improve drug development processes and capabilities.
• Ensure compliance with SOPs, ICH-GCP guidelines, regulatory requirements, and patient safety standards.
• Establish and maintain clear, high-quality standards for project execution, ensuring timely delivery of business objectives.

Education/Industry Requirements:

• Minimum of 10 years in the pharmaceutical industry with a BA/BS degree with a focus on life sciences, nursing, or related technical or scientific discipline or 8 years in the pharmaceutical industry with a master’s degree
• Minimum of 3 years of people management experience

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. 

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.