Field Service Agent

Salary: From £26,000.00 per year

Job Description:

The Company is a leading nationwide provider of asset and property recovery services, bringing extensive expertise and experience to the market. We are committed to setting the standard for debt resolution by achieving fair and appropriate outcomes whilst treating everyone we encounter with respect, professionalism and sensitivity.

As a service-driven organisation, our culture is built around our greatest asset – our people.

The Team

They provide a comprehensive range of debt recovery services, utilising cutting-edge technology and specialist teams dedicated to different debt types. Operating under a centralised management structure enables us to deliver consistently high levels of service to our clients.

It comprises two specialist divisions:

* Field Services & Collections

* Enforcement

The Role

We have an exciting opportunity for Vehicle Repossession and Customer Reconnection Agents to join our growing team in a field-based role covering the South, one in the midlands ans one in the North of England.

The successful candidate will be responsible for handling a variety of cases including:

* Vehicle repossessions relating to defaulted motor finance agreements

* Voluntary surrenders and voluntary terminations

* Early-stage arrears collections

* Customer reconnection visits

* Asset verification and investigation activities

We work with leading retail banking clients and motor finance lenders and are recognised throughout the industry for delivering exceptional service standards.

Comprehensive classroom and field-based training is provided through our dedicated Learning & Development Team, making this role suitable for both experienced candidates and those looking to develop a new career.

All equipment is supplied, including:

* Company vehicle

* Fuel card

* Body Worn Video (BWV)

* Company uniform

* iPad

* ANPR system

Eligibility Requirements

Due to insurance requirements, applicants must:

* Be aged 25 years or over

* Hold a full UK driving licence

Salary & Benefits

Basic salary of £26,000 per annum plus an uncapped performance-related bonus scheme. There is shift work pattern on a rolling week basis. This will be early and late starts
Only candidates based in UK and eligible to work in UK are allowed