Gas Service & Breakdown Engineer

Gas Service & Breakdown Engineer
Covering OX, RG & HP Postcodes (North Gloucestershire, Oxford, Chipping Norton area)
£40,000 – £45,000 + Company Van + Benefits

Overview

We are seeking a skilled and experienced Gas Service & Breakdown Engineer to join a growing and customer-focused team. This is a field-based role covering domestic properties across Oxfordshire, North Gloucestershire, and surrounding areas, with a strong focus on Chipping Norton and nearby regions.

You will be responsible for delivering high-quality gas servicing, maintenance, diagnostics, repairs, and minor installation works in both occupied and void properties. The role requires a strong commitment to safety, compliance, and first-time fix resolution, while maintaining excellent customer service standards at all times.

Key Responsibilities

Service, Maintenance & Breakdown

Carry out servicing, maintenance, and repairs on domestic gas heating and hot water systems
Diagnose faults efficiently and complete repairs to maximise first-time fix rates
Undertake PPM and safety inspections in line with contract schedules
Complete all works to a high standard, ensuring properties are left safe, clean, and compliant

Installations & Planned Works

Support boiler replacements, cylinder upgrades, and planned maintenance programmes
Install, commission, and test appliances in line with Gas Safe and manufacturer requirements
Identify and report additional works through the correct procedures

Safety & Compliance

Work in full compliance with Health, Safety & Environmental (HSE) procedures and risk assessments
Ensure all Gas Safe requirements are met, including combustion analysis and tightness testing
Complete accurate documentation, certification, and photographic evidence for all works
Participate in audits, inspections, and snagging rectification when required

Customer Service

Deliver a professional and respectful service in occupied homes
Clearly communicate with customers regarding works, timescales, and safety requirements
Act as a positive representative of the company, promoting excellent customer experience

Systems & Reporting

Use handheld devices/job management systems to update, manage, and close jobs in real time
Utilise remote diagnostic tools where required to improve efficiency and reduce repeat visits
Maintain accurate reporting of parts, job status, and compliance records

Teamwork & Continuous Improvement

Work closely with schedulers, supervisors, and management teams to meet daily KPIs
Contribute to continuous improvement through feedback on recurring faults and trends
Attend toolbox talks, training, and performance reviews

Requirements

Proven experience in domestic gas servicing, breakdowns, and fault finding
Strong commitment to safety, compliance, and customer service excellence
Ability to work independently and manage workload effectively
Confident using digital job management systems and mobile devices
Excellent communication skills and professional attitude in customer homes

Essential Qualifications

CCN1 – Core Domestic Gas Safety
CENWAT – Boilers & Water Heaters
CKR1 – Cookers (where applicable)
HTR1 – Gas Fires & Wall Heaters (where applicable)

Desirable

G3 / Unvented Hot Water Systems qualification

Additional Requirements

Full UK driving licence (clean preferred)
Willingness to participate in on-call/standby rota (if required)
Own and maintain calibrated tools (including flue gas analyser)
Flexibility to travel across designated contract areas
Commitment to ongoing training and development

What’s on Offer

£40,000 – £45,000 basic salary
Company van + fuel arrangement (role dependent)
Full equipment provided
Ongoing training, upskilling, and career progression opportunities
Supportive and professional working environment
Stable long-term pipeline of domestic service and breakdown work
Only candidates based in UK and eligible to work in UK are allowed