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A fantastic opening for an excellent Customer Service Advisor to join a growing INBOUND team in one of Andover's fastest growing companies. A unique opportunity which is offering a healthy salary as well as impressive benefits including 38 days holiday per year!
This is an opportunity we are looking to fulfil over the coming weeks as the business continues to scale up. Due to their incredible onboarding and training we have staggered start dates planned so even if you have a notice period to offer, we can find the right time for you to join the business.
Handle all inbound sales calls from customers who have recently enquired through various marketing channels about the various plans the company offers. Achieve department conversion targets whilst delivering excellent customer service.
You would look to progress the customer care to the next stage of the process and of course all calls would adhere to FCA regulations - standard practice for the industry. All calls will be auto logged and key information recorded so attention to detail and accuracy are key when handling each call. These calls are quite detailed so we would expect no more than 30-40 calls per day.
On top of the positive work environment, the company offers some of the best benefits around. Alongside the attractive holiday allowance, they also offer a Bupa Cash Plan and Life Assurance, Pension scheme, Employee assistance programme, and free parking on site.
The role is 37.5hrs per week full time. To apply or if you would like to know more, Louise is leading on the recruitment of these roles so send your CV through to her today.
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