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Junior Network Engineer Japanese Speaking

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Job Description - Junior Network Engineer Japanese Speaking

Working at the clients Network Operation Centre in London Docklands. The main purpose of the division is to maintain services up & running and the restoration of the customer networking issues 24/7 basis.

Client Details

A leading communications carrier with extensive experience in Japan and a well-established reputation for quality and reliability.

Description

  • Receive complaints from customers & report back to customers on the progress/result of troubleshooting.
  • Identify source of problems and propose solutions as a preventative action.
  • Set priorities and resolve the problem proactively.
  • Share test plans with relevant co-workers before carrying out the affected circuit test with partner carriers.
  • Recording relevant information onto ticketing systems.
  • Escalate matters when necessary to the team and other relevant divisions.
  • Information sharing within the team and training the team when necessary.
  • Housing support when requested.
  • Create monthly reports for customers.
  • Access arrangement and maintenance notification arrangements with relevant parties.

Profile

  • Fluent business level English and Japanese (reading, writing, listening and speaking) is essential
  • Ethernet, TCP/IP, MPLS
  • ADSL, SDSL, and Fibre cabling
  • Server or Firewall and Cisco experience are an advantage
  • Windows Application (Word, Excel, PPT and Visio)

Job Offer

  • £29,000 base
  • up to 30 days annual leave
  • up to zone 6 of London Underground paid
  • private medical insurance
  • life insurance
  • dental plan
  • 5% pension scheme
Original job Junior Network Engineer Japanese Speaking posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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