Third Party Claims Handler

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its third-party claims team and looking for a Third Party Claims Handler to manage third-party vehicle and property damage claims.

This role suits someone with some motor claims experience who is ready to develop into third-party and credit hire work, with full support, fully funded CII qualifications and coaching from a dedicated in-house trainer.

What you'll be doing:

- Handle third-party vehicle and property damage claims, including investigation, negotiation and resolution.

- Investigate liability, working with other departments to determine fault.

- Begin working with credit hire claims - validating, negotiating and challenging hire charges, with support.

- Liaise professionally with solicitors, insurers and accident management companies.

- Recognise and escalate potentially fraudulent activity.

- Prioritise your caseload while supporting wider team duties.

What you'll need:

- Some motor claims experience and an appetite to develop in third-party/credit hire claims.

- Strong communication, active-listening and relationship-building skills.

- Excellent attention to detail and confidence using multiple systems.

- GCSEs (or equivalent) at grade C/4 or above in English and Maths.

- Willing to work towards the CII Certificate, fully funded and supported.

What you'll get:

- Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation.

- Annual salary reviews and a recognition bonus of up to GBP300.

- 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping.

- Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.

- Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer.

- Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling.

- Contributory pension and a GBP1,000 refer-a-friend bonus.

- Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme.

- Active sports & social club and on-site Mental Health First Aiders.

- A Living Wage and Living Hours employer, and Disability Confident Committed.

To apply, send your CV and we'll be in touch to talk through the next steps
Only candidates based in UK and eligible to work in UK are allowed