Medical Policy Analyst

Job Summary:

This position is responsible for the medical policy determination of claims/cases consistent with Plan Medical Policy to ensure appropriate and efficient utilization of benefits. Additionally, the position is responsible for the research and analysis of medical techniques, procedures and products and for recommendations in the formulation of draft medical policy.

Responsibilities:

• Provide timely and accurate responses to inquiries from the claim policy teams in relation to courtesy pre-d requests, claims pending for medical review and appeal inquiries.
• Prepares cases for Medical Director Review and or outside consultant review and response where appropriate.
• Responsible for processing pends for which the Medical Policy Inquiry Resolution team has authority to do so.
• Identifies opportunities for development of or revisions to Horizon Medical Policy based on case review.
• Responsible for identifying areas and pursuing solutions where medical policy is not being applied correctly in claim payment outcome.
• Responsible for managing inventory assigned, documenting production in RMRS and follow through on all assigned inquiries.
• Responsible for staying abreast of all mandates, policy changes, workflow changes impacting outcomes.
• Performs special projects as assigned by management.
• Demonstrates knowledge and understanding of the laws regulations and policies that pertain to the organization unit's business and conforms to these laws, regulations and policies in carrying out the accountabilities of the job.

Skills and Abilities:

• Must have effective verbal and written communication skills and demonstrate the ability to work well within a team. Demonstrated ability to deliver highly technical information to less technical individuals.
• Must demonstrate professional and ethical business practices, adherence to company standards, and a commitment to personal and professional development.
• Proven time management skills are necessary. Must demonstrate the ability to manage multiple priorities [or tasks], deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required. Demonstrated ability to work in a production focused environment.
• Proven ability to exercise sound judgment and strong problem solving skills.
• Proven ability to ask probing questions and obtain thorough and relevant information.
• Must be client service focused with effective ability to empathize.
• Must be proficient in the use of PC and various claim systems.

Education:

• High School Diploma or GED equivalent required. Prefers a Bachelor Degree from an accredited college or university.

Experience:

• Requires a minimum of 2 years clinical experience. Requires 3 years’ experience in the health care delivery system/industry.

Additional licensing, certifications or registrations:

• Active Unrestricted RN License Required; NJ License Preferred
• Prefer Certified Professional Coder credentials.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.