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Job Details
Hours: 40hrs per week (Work schedules include evenings, weekends and holidays)
Location: MIA International Airport
Closing Date: Sunday, 19th January 2024
In a nutshell
As our Airport Manager in MIA, you will lead a world-class, efficient, and identifiably Virgin Atlantic airport experience in a multi-flight prestigious operation, with the safety and security of our customers, staff and equipment at the heart of everything we do.
You will be responsible for the delivery of a high-quality customer experience as the primary objective of the airport team. Responsible for achieving objectives within the agreed financial constraints and representing Virgin Atlantic with local Authorities, regulators, and service providers. Overall responsibility for all Airport activities, including contract management and compliance control of all operational service providers.
Day to day
- Establish and manage productive relationships with all suppliers and official bodies who are interacting with VAA's airport operation, to ensure they deliver on behalf of our customers and the business.
- Manage our people fairly and consistently, in line with VAA guidelines to deliver a high-performance culture where people love to work and are engaged.
- Lead a financially efficient airport operation.
- Deliver a differentiated and identifiably Virgin Atlantic customer experience.
- Ensure a safe, secure, procedurally compliant and robust operation.
About youDo you have proven Airport and Airline Operations leadership experience in a fast-paced multi-flight environment? Do you have an understanding of local safety, regulatory and government policies and regulations with a focus on compliance and accountability? Then this could be the role for you!
Alongside the above, we're looking for the following:
- Proven track record of decision-making and proactive change management, evidenced by relevant management experience in a customer and operational focused environment.
- Proven ability to lead, motivate and develop a team, comprised of both internal and external resources.
- Excellent problem-solving capability with a flair for collaboration and teamwork.
- Able to quickly and competently analyse data and effect operational and strategic action plans.
- Proven experience of budget forecasting and invoice management, alongside a broad commercial awareness in an Airport and Airline environment.
- Ability to work in a constantly evolving customer driven environment and prepared to work unsocial hours and be flexible.
- Competent use of MS Office products as business tools for presentation and communication purposes.
- The right to live and work in the US.
Does the above sound like you? Do you want to join us on our journey to becoming 'most loved' and 'sustainably profitable'? Then we'd love to hear from you.
Our recipe for leadershipAt Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more?
Click hereBe yourselfBenefitsVirgin offers comprehensive benefits packages to meet the needs and wellbeing of our employees and their families. For eligible U.S. based employees, our benefits include medical, dental and vision coverage for employees and eligible dependents, short- and long-term disability, holidays, paid personal time off, non-revenue travel privileges, 401(k), and much more.
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( [email protected] ) feeling confident that we've got your individual considerations covered.
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