Forward Deployed Software Engineer

Who We Are

Inorsa is an AI-first automation platform transforming how mission-critical infrastructure is designed, maintained, and upgraded. We serve telecom, fiber, data centers, and more—automating everything from document ingestion to drawing generation. Our platform helps infrastructure owners build faster, safer, and more cost-effectively.

We’re a fast-growing, highly technical team solving complex engineering problems. Every member of our team has a direct impact on product quality, customer outcomes, and how infrastructure is delivered now and into the future.

Why Now

Inorsa is scaling quickly across high-impact enterprise accounts. As we embed our platform deeper into customer workflows, the success of each deployment increasingly depends on engineers who can combine technical acumen with direct customer engagement.

Our Forward Deployed Engineers (FDEs) are on the front lines—delivering solutions, shaping integrations, and accelerating time-to-value. This role sits at the intersection of field execution, product feedback, and engineering ownership.

What You’ll Do

Own Customer-Facing Technical Delivery

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  Work directly with customer teams to scope, deploy, and refine automation workflows

  
  


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  Troubleshoot and unblock integration issues during onboarding and production rollout

  
  


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  Serve as the primary technical point-of-contact for customers during active deployments

  
  

Build & Extend the Platform

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  Implement full-stack solutions in Python, TypeScript, and SQL to support unique customer needs

  
  


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  Contribute production-grade code that adapts or extends Inorsa’s core product

  
  


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  Identify reusable patterns, tools, and internal improvements from fieldwork

  
  

Drive Adoption and Internal Feedback Loops

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  Define success metrics and track customer progress toward value realization

  
  


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  Collaborate with Sales, Product, and Engineering to ensure delivery aligns with evolving needs

  
  


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  Translate customer pain points into actionable product feedback

  
  

What You Bring

Experience & Background

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  4–6 years of software engineering, technical implementation, or solutions engineering experience

  
  


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  Direct customer-facing interaction in technical deployments

  
  


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  Strong programming proficiency in Python, TypeScript/JavaScript, or similar

  
  


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  Experience with enterprise data, distributed systems, or infrastructure-heavy platforms

  
  


• Willingness to travel to customer sites up to 50% of the time

Mindset & Skills

• Operates well in ambiguity; can navigate unclear specs and partial information


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  Clear communicator who bridges engineering and non-technical stakeholders

  
  


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  High ownership mentality with a drive to deliver measurable results fast

  
  

Bonus

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  Prior experience as a Forward Deployed Engineer or equivalent field-engineering role

  
  


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  Familiarity with AI/ML systems, infrastructure/telecom workflows, or complex SaaS deployments

  
  


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  Comfort working across cloud environments (AWS, GCP) and CI/CD pipelines