Hospitality Associate

Status: Nonexempt
Reports to: Maintenance & Hospitality Manager

The Blank Park Zoo in Des Moines, Iowa is a non-profit organization and home to more than 2,800 animals representing nearly 240 species of mammals, birds, reptiles, amphibians and fish, and is fully accredited by the Association of Zoos and Aquariums.

Position Purpose

Under supervision, to perform a variety of tasks related to hospitality operations, such as custodial needs and event setups.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Cleaning restrooms and all public spaces
• Set-up and clean-up for events
• Empty trash cans
• Keep the zoo grounds clean
• Assist with guest questions or emergencies
• Operation of golf carts, floor scrubbers, and other equipment.
• Work closely with all zoo staff to help insure smooth operations at the zoo
• Maintain safety of the zoo grounds, walkways, and pathways during inclement weather