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Hospitality Manager

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Job Description - Hospitality Manager

  • Supervise the team in providing best-in-class service on a daily basis
  • Coach and develop the team and drive Associate engagement
  • Uphold operating procedures and service and safety standards, especially Guest Satisfaction
  • Ensure all Guest areas are staffed and functioning efficiently
  • Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring
  • Focus on business metrics to drive performance
  • Maximize profit and revenue
  • Perform other operational duties as assigned by your manager

What We’re Looking For

  • 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment
  • High school diploma or equivalent
  • Excellent communication, time management and organization skills
  • Ability to work on a team
  • Energy and enthusiasm
  • A high level of self-awareness, receptivity to change and integrity
  • Ability to work in extreme weather conditions for extended periods of time
  • Availability to work varied shifts, including evenings, weekends and holidays
  • Ability to stand and walk for long periods of time including maneuvering up and down stairs
  • Ability to obtain required licenses and certifications for your location

Why Join Us?

We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more.

Our Promises to our Playmakers:

  1. A PLAYFUL ENVIRONMENT where you can make new friends
  2. A SAFE PLACE where you can BE YOUR FULL SELF every day
  3. CLEAR DIRECTION and tools to do your job
  4. An opportunity TO LEARN & GROW
  5. To LISTEN & ACT when you speak up
  6. We will NEVER STOP IMPROVING

Dealing with some stuff? We offer FREE Mental Health Benefits for everyone.

We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.

Not Ready to Apply? Join our Talent Network to get 1) Job Alerts and 2) Updates on things happening at Topgolf!

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