Infrastructure Engineer

Position Summary

The Infrastructure Engineer is a senior-level individual contributor responsible for the design, implementation, and ongoing management of complex IT infrastructure across NGEN’s internal environment and client-facing engagements.

This role serves as a technical authority and hands-on engineer, balancing direct infrastructure work with architectural guidance and junior staff mentorship. The ideal candidate is proactive, self-directed, and capable of operating independently under the direction of the Head of Technology and Security.

Essential Duties and Responsibilities

Infrastructure Engineering

• Design, deploy, and maintain Microsoft Azure and Microsoft 365 environments (commercial, GCC, GCC-High), including identity, security, and collaboration workloads


• Configure and manage SonicWall firewalls, including rule sets, VPN, and security policies


• Monitor and revise Power Automate workflows to ensure consistent results


• Deploy, monitor, and remediate backups


• Administer HP Aruba switching infrastructure, including VLANs, routing, and network segmentation


• Manage on-premises and datacenter infrastructure, proactively identifying and resolving hardware, OS, and software issues for Windows and Linux servers


• Ensure client environments maintain uptime targets and meet established SLA requirements

Security & Compliance

• Collaborate with the security team to identify, remediate, and prevent vulnerabilities across client and internal environments


• Apply security best practices across infrastructure design and configuration


• Support compliance initiatives as directed

Architecture & Strategy

• Define and maintain technology standards and best practices aligned with organizational and client objectives


• Evaluate emerging technologies and make informed recommendations on adoption


• Contribute to build vs. buy decisions with consideration for cost, scalability, and compatibility

Mentorship & Collaboration

• Provide technical guidance and mentorship to junior engineering staff


• Collaborate with project managers, business stakeholders, and client contacts to translate requirements into technical solutions


• Maintain strong working relationships across internal teams and with external vendors and partners


• Promote a professional, client-ready working environment

Qualifications

• 7+ years of hands-on experience in IT infrastructure engineering


• Demonstrated expertise with Microsoft Azure and Microsoft 365 administration


• Demonstrated experience with On-prem and Hybrid Microsoft Active Directory deployments


• Experience with VMWare and Hyper-V virtualization


• Expertise with Windows Server 2016-2025, SuSE Linux, and Windows 11


• Experience configuring and managing SonicWall firewall environments


• Experience managing Pure Storage


• Demonstrated experience deploying, monitoring, and remediating Veeam, Veeam One, and Veeam 365 backups


• Experience with HP Aruba or comparable enterprise switching platforms


• Strong troubleshooting skills across on-premises, cloud, and hybrid environments


• Ability to work independently and manage competing priorities with minimal supervision

Preferred

• Relevant certifications: Microsoft (AZ-500, MS-500, or equivalent), SonicWall SNSA/SNSPA, or Aruba certifications


• Experience in an MSP environment


• Familiarity with CMMC, NIST 800-171, NIST 800-53, ISO20000-1, ISO27001, or similar compliance frameworks