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Intermediate FOIA Analyst and Team Lead

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Job Description - Intermediate FOIA Analyst and Team Lead

ISS is currently seeking a Intermediate FOIA Analyst and Team Lead to support a proposal that we are bidding on with the United States Coast Guard (USCG). ISS is seeking an individual (outlined below) that would be a part of the proposal process; full-time employment would be contingent upon winning the proposal.



Where you will be: This role is in-person at the U.S. Coast Guard Headquarters St. Elizabeth Complex at 2703 Martin Luther King Jr. Ave. SE, Washington, DC 20593-7710.



What you will do:   



  • Supervisory duties

    • Act as onsite supervisor while performing regular work duties of the position.

    • Direct employee participation in the development, maintenance, and administration of the application and onboarding process.

    • Work with the COR on completing administration tasks required to onboard contractor employees.

    • Manage workloads including ensuring tasks are assigned and completed on time.






  • Regular work duties

    • Accept, review, and analyze incoming FOIA and Privacy Act requests to understand the scope of the information sought.

    • Log and meticulously track the progress of each request using a case management system.

    • Determine if a request requires expedited processing based on established criteria, such as a "compelling need."

    • Process and review FOIA packages.

    • Conduct thorough searches for records responsive to a request by accessing various programs, databases, and contacting different agency divisions.

    • Independently review retrieved records, including documents, emails, and multimedia files, to determine what information can and should be released.

    • Identify and apply the nine FOIA exemptions to withhold information t.

    • Use specialized software to redact exempt information from paper and electronic records, including audio and video files.

    • Ensure that all non-exempt, "reasonably segregable" portions of a record are prepared for release to the requester.

    • Verify that released materials do not contain information that could lead to an unwarranted invasion of personal privacy.

    • Draft official correspondence to requesters.

    • Communicate with requesters, attorneys, and internal stakeholders to clarify requests and negotiate the scope of disclosable records.

    • Maintain up-to-date knowledge of FOIA and Privacy Act statutes, relevant court decisions, and evolving government-wide guidance.

    • Review and analyze Privacy Threshold Analyses, (PTA) Privacy Impact Assessments (PIA), Privacy Act Statements, System of Records Notices (SORN), and information sharing agreements.

    • Assist with tracking metrics within the privacy compliance artifact tracking system or other Coast Guard tracking systems to improve performance and effectiveness of privacy compliance program.

    • Collaborate with team to update and maintain Standard Operating Procedures.





What you bring: 



  • Bachelor’s degree in business or related field

  • Experience:

    • Five (5) years of experience reviewing and processing FOIA requests or supporting privacy compliance OR

    • Eight (8) years of general experience gained in an office setting and two (2) years of experience in reviewing and processing FOIA requests or supporting privacy compliance.



  • Experience communicating across stakeholders.

  • Detail orientation.

  • Experience with compliance.

  • Bonus points: experience with the United States Coast Guard.



You’re REALLY going to love it here if:



  • You thrive in a close-knit, friendly corporate culture dedicated to fostering personal career development

  • You work in an environment with accessible and available senior corporate leadership without the micromanagement

  • You’re looking for a great work/life balance

  • You’re seeking above standard benefits – Health insurance where the company pays 75% of premiums, 401k match, paid holidays, referral bonuses, and ‘take what you need’ paid time off

  • You seek a work environment where you have a voice in the development and modification of the policies by which the company is governed 

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