QA Software Analyst

QA Software Analyst

Job Summary

The QA Software Analyst performs quality assurance activities based upon assignment. Responsibilities include product testing and product delivery. Evaluates progress and results of product development and/or product support efforts to ensure product quality, process compliance, and complete design objectives. Communicates with application developers and technical specialists on product issues.

Key Duties

• Validate projects to ensure compliance with corporate quality standards, product specifications, and documentation requirements.


• Accomplish timely validation of quality assurance activities to meet schedules and quality requirements.


• Establish and maintain effective working team relationships and rapport with all departments.


• Produce high quality deliverables in a timely manner while minimizing costs.


• Write test plans that present test goals, test requirements, and estimated schedule.


• Identify, analyze, and thoroughly document all reported defects including steps to reproduce reported software defect and offer recommendations to improve product quality.


• Collaborate with team members to share product knowledge or to request testing assistance.


• Escalate concerns and areas for improvement to the Supervisor/Lead, following up proactively when necessary.


• Make effective use of time.


• Install and maintain test environments that mimics production systems.


• Actively participate in sprint planning and all scrum ceremonies

Education/Training

• Bachelor’s degree in computer science, similar technical field of study or equivalent applicable technical experience in software.


• 1+ years’ experience with RedSail applications preferred


• 1+ years’ agile process (scrum) experience


• 1+ years’ technical experience in software


• 1+ years’ applicable domain experience (pharmacy, accounting, etc.)


• 1+ years’ Cloud platform experience


• Certification(s) applicable to position

Required Work Experience/Skills

• Technical knowledge in software development methodologies (particularly agile), design and implementation with a specialized knowledge of RedSail applications or applicable technologies.


• Analytical and design skills at multiple product levels.


• Skills in research and analysis, planning, and implementation.


• Understanding of entire development process including specifications, documentation, quality assurance and release management.


• Understanding of business issues and how they impact overall plans.


• Time management, decision making, organization, presentation, and problem resolution skills.


• Communication, human relations, and interpersonal skills.

Discretionary Judgment

• Uses independent judgment and discretion based upon the employee’s experience in the position and knowledge of the products, equipment, and services.


• Uses good judgement and possesses ethical work values.


• Seeks the assistance of the Quality Assurance Lead/Supervisor, colleagues, or other departments as needed to assist in resolutions.

Physical Demands, Working Conditions, and General Employment Guidelines

• Moderate levels of stress may be experienced in the performance of the job.


• Position is performed in a general office environment, home office, or approved remote workspace where physical work includes, but is not limited to, sitting, standing, reaching, kneeling, bending, and lifting to 25 lbs.


• Prolonged use of the computer throughout the workday.

Equipment

• Daily use of the Microsoft Teams (phone), computer, printer, and other routine office equipment.


• Must have internet access

Safety to Self and Others

• Little responsibility for safety of others. Job is performed in an office setting where there are no hazardous materials or equipment.

Working Conditions/Hazards

• Position is performed in an open office environment or approved remote work location.

Work Location

• Hybrid, RedSail Office