Senior IT Project Manager

Senior IT Project Manager

Premier Enterprise Solutions is seeking a Senior IT Project Management with at least 10 years of related experience leading enterprise IT projects/programs. The candidate must have strong leadership, deep enterprise IT knowledge, and experience managing cross-functional teams. The PM must balance priorities and coordinate resources to deliver technical projects on time, on schedule and within the cost parameters provided.

Responsibilities:

• Lead end-to-end delivery of Infrastructure & Operations programs and major projects, ensuring scope, schedule, and quality targets are met.


• Develop and maintain project plans (milestones, dependencies, critical path) and perform resource leveling to optimize delivery in a matrixed environment.


• Coordinate and negotiate resource assignments across functional teams and stakeholders to ensure the right skills are applied to tasks and deadlines are met.


• Facilitate governance and stakeholder meetings; produce concise executive reports, status dashboards, and escalation recommendations.


• Implement and enforce PMO methodologies, standards, change control, release governance, and quality assurance practices.


• Identify, assess, and mitigate risks and issues; own escalation paths and implement contingency or recovery plans as needed.


• Oversee vendor and third-party engagement for operational workstreams.


• Coach and mentor junior project managers, and delivery teams on project management best practices, capacity planning, and cross functional collaboration.


• Track and report KPIs/SLAs and success metrics (e.g., schedule variance, resource utilization, incident/change impact, benefits realization) and drive continuous improvement through lessons learned.

Qualifications:

• At least 10 years of proven experience delivering integrated project/program management.


• Bachelor's degree in engineering, computer science, Business Administration or a related discipline.


• Previous ITSM experience with ServiceNow.


• Proven ability to continuously increase efficiency and reduce errors using AI


• Work as a project management consultant by adding strategic value through structured/critical thinking, stakeholder alignment, clear communication, and adaptability

Certifications:

• Project Management Professional (PMP)


• ITIL V4

Desired Qualifications:

• Experience working in a mixed contractor environment with multiple integrated teams and geographical locations.


• Experience in IT infrastructure and IT disciplines (server, network operations, help desk, etc.)


• Strong customer relations experience including positive and proactive customer engagement to resolve issues and challenges as they arise.


• Excellent oral and written communication skills.

Premier Enterprise Solutions offers full-time employees a comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, short- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, and more.

It is Premier Enterprise Solutions policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.