Senior Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Software Engineer

Hybrid (2 days in office) Richardson, TX

Nice Systems is currently seeking a dynamic individual with high energy and drive to join the Work Force Management (WFM) software development team as a Senior Software Engineer.

This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices.

As part of our AI-forward engineering culture, this role also takes ownership of the AI development environment — including coding agents, tools, workflows, and infrastructure — to maximize engineering velocity, quality, and consistency.

Responsibilities

• Design and develop quality, proficient, and well-documented technical solutions that satisfy business requirements and meet corporate architectural standards.


• Own and continuously improve the AI development environment — including coding agents, tools, workflows, and infrastructure — to maximize engineering velocity, quality, and consistency.


• Design, build, and optimize coding agents, prompts, and workflows.


• Define and maintain instructions, skills, plugins, and tool integrations.


• Connect tools into a cohesive agentic development pipeline.


• Enable spec-driven development using AI (from idea → spec → implementation → validation).


• Develop solid unit, integration, and automation tests according to organizational standards.


• Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.


• Develop technical models/designs for assigned components.


• Contribute to and drive technological and architectural decisions.


• Participate in reviewing design and code for other team members.


• Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.


• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.


• Contributes to the advancement and improvement of Agile practices within the organization.

Experience / Requirements

• Minimum 8 years of Java web application development experience.


• Deep interest and hands-on experience with AI coding tools and LLM-based systems.


• Experience working with agents, prompts, MCP/tools, or similar ecosystems.


• Comfortable working at low-level detail — tokens, context windows, latency, and tool orchestration.


• Expertise in server-side development using Hibernate, Spring, Web Services (REST) in Java including server-side testing using JUnit, Mockito/Easymock.


• Experience in web application development using Angular, HTML5, CSS, jQuery, JavaScript, Spring MVC, and in Unit/E2E testing with Cucumber, Selenium, Playwright — a huge plus.


• Experience with AI-assisted development tools (GitHub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.


• Good to have experience in "Vibe Coding" methodologies — rapid prototyping, iterative development, and creative problem-solving approaches that leverage AI assistance to accelerate development velocity.


• Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting-edge development practices.


• Experience with AWS is a plus.


• Demonstrated experience with multi-tier web application development.


• Hands-on experience with Continuous Integration and Test-Driven Development.


• Experience with JBoss or Tomcat.


• Prior experience with MAVEN and Jenkins is a plus.


• Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).


• Excellent communication skills.

Personal Attributes

• Excellent interpersonal skills.


• Self-motivated and flexible.


• Demonstrates resilience and adaptability when working within organizational constraints, legacy systems, or established processes that cannot be immediately changed.


• Shows ability to find creative solutions and deliver value within existing limitations while building consensus for future improvements.


• Superior analytical and problem-solving abilities.


• Maintains a positive attitude and constructive approach when faced with bureaucratic processes, technical debt, or resistance to change.


• Leads, collaborates, and coordinates with others to ensure significant results.


• Detail-oriented with excellent organizational skills.

Education

Undergraduate degree in Computer Science, Engineering, or a related subject.

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.