Warehouse Operations Manager - Amtrak Logistics Services

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

Description

Aramark has been partnering with Amtrak for the past decade, to successfully deliver experiences that enrich and nourish lives. We accomplish this by providing warehouse logistics, inventory control, and provisioning all food service for the feature cars and special trains.

The Warehouse Manager manages the day-to-day operations of the commissary by effectively managing Warehouse Supervisors, Leads, Drivers and Warehouse Workers, and interfacing with Amtrak personnel. As a senior leader in the operations function, Warehouse Manager implements and drives strategies to achieve Company and client Amtrak objectives.

• Responsible for managing Warehouse Supervisors and staff to ensure operational excellence accordance with all established business process compliance SOPs. Ensures daily operations are maintained as scheduled.
• Assists AGM with problem solving, the evaluation of the effectiveness and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency.
• Coaches, trains and develops Warehouse Supervisors to increase the effectiveness and efficiency of performance.
• Responsible for recruiting, hiring, training, coaching and counseling of staff to provide ongoing support and development. Leverages leadership skills to set goals for front line teams and provides regular performance feedback utilizing all management resources available to include work-with observations.
• Manage hourly employees to ensure compliance with Collective Bargaining Agreement, Disciplinary Guidelines/Work Rules and Attendance Policy.
• Models, leads and inspires safety leadership culture and recognition, and all key initiatives relating to our core values, to create a positive Commissary work environment. Ensures 100% implementation of Aramark Safety Programs, State and Federal Regulations.
• Troubleshoots and resolves safety, service and other operational problems in collaboration with warehouse and administrative functions.
• Ensures daily operations are maintained as scheduled. Ensure all business records, documentation and administrative standards are maintained as required to include personnel records, train deliveries, product and asset inventories, DOT requirements. Directly responsible for labor management of their team to include schedule adherence (Kronos), overtime management and wage & hour compliance.
• Owns and fosters effective communication at all levels of the organization as well as liaison with client local operations councils and workgroups.
• Helps prepare, develop and execute action plans on FDA, Business Process Compliance and Wage and Hour Audits.
• Maintains compliance with Safety Plan including safety observations, incident investigations, 5 Whys/root cause analysis, 6S, safety committee meetings and action items.
• Promotes employee engagement thru company recognition programs.
• Assuring that all Company, Operating, Administrative and Business Conduct Policies, and normal business ethical standards, including client's Code of Conduct, are closely followed by all employees within their Commissary.
• Supports the accurate administration of the payroll, human resources, and operations reports as necessary and as directed by AGM or GM.
• Other duties assigned.

Qualifications

• At least 3-5 years of relevant experience leading an operations team.
• Key experience in the following categories is an asset: customer service leadership, foodservice or route sales operations, performance management, training and development of front line managers/personnel.
• Bachelor's degree preferred.
• Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Client interaction, communication, organization/time management, multi-tasking, detail-oriented, accuracy-driven and proficient computer skills are critical to success in this role.
• The ability to work efficiently and independently is important as well.
• Must have familiarity with inventory control procedures and experience handling perishable products
• Industry background to include vending, food service, route distribution (e.g. uniform distribution or customer products), retail.
• Must be able to work various shifts of a 24/7 operation

All positions require pre-employment background verification and pre-employment drug screen. Aramark is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. We appreciate your cooperation in keeping Aramark safe and drug-free.

Aramark is proud to offer a positive work environment, opportunities for growth and advancement, training, competitive compensation and a comprehensive benefits package that includes medical, dental, and vision plan, voluntary benefits, employees' discounts, 401(k) savings plan with company match, and paid time away from work for salaried employees.