Regional Sales Manager OCI Hospitality

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Job Description - Regional Sales Manager OCI Hospitality

Job Summary

The Regional Sales Manager is responsible for the growth of current client relationships and all new account sourcing for multiple hotel markets. The Regional Sales Manager will focus on building and strengthening client relationships and networks for each location. The Regional Sales Manager possesses expert knowledge of the subject matter and handles complex issues for multiple markets. This position may occasionally provide task force support to the portfolio.

This position will be focusing on the SMERF market for the Embassy Suites by Hilton Minneapolis North and the Hampton Inn & Suites Lino Lakes.

Essential Duties and Responsibilities

  • Identifies and executes multiple sales strategies to increase the hotel's client base and top line revenue across designated segments (BT, SMERF, F&B, Government).
  • Qualifies each potential piece of business by pre-call planning, identifying hot buttons and overcoming obstacles.
  • Conducts proactive sales call activities in the market and consistently meets the weekly goal expectations that are set by sales leadership.
  • Responds to all potential leads and inquiries in a timely manner and customizes responses to each client's needs.
  • Maintains current knowledge related to competition and market conditions and effectively applies strategies to increase business.
  • Prepares weekly reporting requirements in a timely manner.
  • Creates and maintains positive and professional staff and client relationships.
  • Presents the hotel in an appealing way to prospective clients by telling intriguing stories and describing available opportunities including on-site property tours and off-site client interactions.
  • Documents all sales activities and booking in accordance with expected standards in related systems.
  • Participates in local hospitality and community networking events.
  • Performs all group savvy tasks as needed.
  • Assists with onboarding, training, new hotel openings, and sales blitzes throughout the portfolio as requested by sales leadership team.
  • Performs additional responsibilities as assigned by leadership.

Qualifications

  • 5 or more years of relevant sales management experience.
  • Proficient in Delphi.FDC, CVent, Meeting Broker, and Lanyon.
  • Ability to train on various brand platforms and systems.
  • Ability to prioritize and self-direct sales efforts and tasks for multiple markets.
  • Previous experience with outside sales.
  • Strong interpersonal and communication skills.
  • Ability to speak clearly and listen attentively.
  • Ability to read and write effectively.
  • Ability to resolve problems effectively.
  • Ability to manage stressful situations with poise and finesse.
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