HR Manager

Job Title: Vietnam HR Manager
Start Date: ASAP (Must start in November 2020)
Reports to: Chief Operating Officer
OUR COMPANY
Virtual Internships (“VI”) started in 2018 after recognizing that the future of work was at our doorstep, and more students across the world would need to prepare for remote work experience as well as create a network of virtual connections to succeed. VIs inaugural program was able to leverage the expertise of CRCC Asia, which at the time had 10+ years of experience cultivating host company networks and best practices for supporting interns. This served as a great framework for VI as it adapted its support for a virtual programming landscape. In summer 2020, VI supported over 1500 students in accessing remote internship experiences.
As a pioneer in remote-only internship programs, VI has been widely featured in the media along with receiving industry and business recognition. Over the past 18 months, VI has:
Featured on the BBC, The Telegraph, The Independent, and Professionals in International Education
Been identified by Global research firm HolonIQ as one of the key organisations in the 2021 Global Learning Landscape
Won the prestigious virtual MassChallenge accelerator program
In September 2020, VI secured investment from 500 Startups, the world’s most active global venture capital firm. 500 Startups have been involved with the likes Grab, Udemy, Canva, and ApplyBoard.
With the backing of 500 Startups alongside other investors, VI has the goal of becoming the prominent Ed Tech organisation in work experience and employability services, with an aim of supporting 10,000 students by 2022 and 100,000 students by 2025.
ROLE:
With the recent support of 500 Startups, VI is embarking on an accelerated growth phase in 2020 & 2021. A significant part of the strategy involves building out a central global “hub office” in Ho Chi Minh City, where it’s senior leadership, operations, finance, digital marketing, and infrastructure teams are based.
As part of this growth phase, we have created a new role for a Vietnam HR Manager to oversee the recruitment, employee relations, and “culture-building” of the Vietnam office.
This opportunity is perfect for a HR Generalist who has experience working in a fast-paced start-up or a Recruiter who is looking to develop their career by managing all HR functions within an office.
You will be responsible for the execution of our hiring plans ensuring that recruiting channels, strategies and processes are optimized to deliver the highest value and impact to the business. For Q4 2020, you will manage the recruitment of:
Digital Marketing Manager
Social Media Manager
Product Manager
Asia University Partnerships Manager
Vietnam University Partnerships Manager
Associates (interns)
RESPONSIBILITIES:
Recruitment & Orientation for Vietnam-based positions (40%)
Sourcing passive candidates through: networking, Linkedin, internet searches and research
Sourcing active candidates from on-line databases, contact lists, and internal databases, etc
Posting opportunities on relevant platform/channels
Refining job descriptions provided by division heads
Conducting screening - including pre-interview surveys & first-round interviews
Complete pre-employment administration for potential hires (Offer letter, Reference checks, Labor contracts)
Conducting orientation for new employees
Proactively researching specific industries to understand the talent landscape and leverage competitive intelligence to inform your sourcing strategies
Ad-Hoc recruitment support for global positions
Vietnam Employee Relations (20%)
Responsible for managing and developing the ‘office culture’ by implementing initiatives such as lunch & learn, sports activities, hot-desking, ‘coffee roulette’ etc
Handle employees' requests and understand how to best handle their complaints, concerns and questions in a diplomatic and reasonable way.
Mediating any issues between employees and manager(s)
Conducting Exit Interviews
Vietnam Office Administration (20%)
Responsible for managing office administration- e.g. liaising with landlord, provision of cleaning/internet, etc
Ensuring meeting rooms are ready to use & office equipment is managed/replenished
Managing the office administration request tracker
Maintaining staff annual leave tracker
Maintaining networking events tracker
Managing relationship with health insurance partner
Filing and retrieving corporate records, documents, and reports
Global HR Policy & Initiatives Development (15%)
Working with the COO to review and improve the Global HR Handbook - applicable for all staff worldwide
Reviewing the results of the Global Employee Engagement Survey in October 2020, and suggest initiatives to address areas of improvement
Implementing an internal Global HR Newsletter for staff
Implementing or refining any HR processes/systems including: performance management (appraisals), onboarding documentation, learning & development, employee welfare
Support COO to build up company's salary structure and manage performance review system
Assistance to CEO/COO/CFO (5%)
Ad-hoc support for CEO/COO/CFO meetings with external clients - travel/accommodation arrangements, meeting notes/minute-taking
Format information for internal and external communication – memos, emails, presentations, reports
THIS JOB MIGHT BE FOR YOU IF YOU HAVE/ARE:
Based in Vietnam
2+ years of recruiting experience in a fast-paced startup or recruitment agency and proven track record of hiring success
Ability to generate a quality pipeline of candidates quickly while providing an excellent candidate experience
12 months of HR Generalist experience
Undergraduate degree or higher
Excellent written and verbal English
You see every challenge or tasks as a ‘development opportunity’
YOU MIGHT ALSO HAVE:
Experience recruiting for many types of roles including: Marketing, IT/Engineering, Customer Service, and Sales
IELTS Level 7.0 or above
International study or work experience
Knowledge on Vietnamese labor law
Previous experience with Google Suite (Google Docs, Google Sheets, Gmail)
WE HAVE:
Competitive compensation and annual salary review
Option to work remotely one day a week
Annual professional development budget
Annual leave on your birthday
Regular team-building with Vietnam office
Monthly team-building with Global offices
Direct communication with the C-suite team (CEO, COO, CFO)
Promotion track to Global HR Manager and Chief People Officer positions
Progressive culture that values responsibility, flexibility, and growth opportunities. Many of our senior positions are held by employees who have been promoted over 1-3 years
APPLY:
Please email your CV/resume with subject line- “Vietnam HR Manager- YOUR NAME” to [email protected]

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