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Sales Support - Vietnam

icon building Company : Zeal Group
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Sales Support - Vietnam

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎

Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼

What you’ll be doing:

  • Regularly update the team's tracking document by coordinating via email, Teams, Telegram, or Zalo.
  • Record all incoming requests and inquiries accurately.
  • Understand system logic to identify and report bugs or issues.
  • Test reported bugs across interfaces using personal experience to validate findings.
  • Proactively investigate and determine root causes for issues based on requests.
  • Share updates with team members, providing clear examples and real-case scenarios.
  • Utilize ZFX Confluence to access resources and learn from other regions and departments.
  • Accept individual challenges by taking on new tasks and resolving issues effectively.
  • Maintain service quality and a positive attitude while communicating with stakeholders.

Experience:

  • 1–2 years of relevant experience (experience in the Forex industry is a plus).

Skills:

  • Proficiency in English, both written and spoken.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
Original job Sales Support - Vietnam posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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