Intern Business Intelligence/ Business Analyst (Data Management)

The Business Analyst Intern will act as a bridge between cross-functional business and technical teams, ensuring clear communication, requirement gathering, and process mapping. The intern will analyze business needs, document workflows, and translate them into actionable specifications for developers. With a strong understanding of business operations (Sales, Finance, Logistics) and familiarity with Salesforce and ERP systems, the role demands analytical thinking, attention to detail, and a problem-solving approach. Responsibilities also include supporting training and maintaining user documentation.

Responsibilities:
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1. Business Process Analysis & Documentation

• Collaborate with cross-functional teams to identify business needs and map end-to-end workflows.
• Analyze software processes to identify inefficiencies and propose improvements.

2. Requirement Gathering & Stakeholder Communication

• Gather requirements from users and translate them into technical specifications for IT and developers.
• Act as a liaison between business users and developers to ensure alignment and manage expectations.

3. Solution Design & Development Support

• Validate proposed solutions and assist in User Acceptance Testing (UAT).
• Support Salesforce, ERP, and enterprise application integrations and enhancements.
• Drive change management initiatives to enable smooth implementation.

4. Collaboration & Training

• Organize brainstorming sessions and meetings to gather insights into user needs.
• Work with Logistics and cross-functional teams to implement process changes.
• Train users on system updates and maintain comprehensive documentation, including user handbooks.

5. Analytical Thinking & Continuous Improvement

• Perform data analysis to support decision-making and process optimization.
• Leverage critical thinking to assess challenges and recommend actionable solutions

• Pursuing or recently completed a degree in Business Administration, Information Systems, or a related field
• Ability to manage multiple tasks and prioritize effectively
• Understanding of business operations (Sales, Finance, Logistics) and experience with Salesforce and ERP systems.
• Ability to document workflows and translate business needs into technical solutions.
• Proficiency with process mapping tools (e.g., Visio, Lucidchart) and Agile methodologies.
• Skilled in using documentation platforms like Confluence and Jira.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Detail-oriented with a quick learning ability and adaptability.
• Speak Chinese fluently