Business Analyst- CEP Program

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. 

Step into a role where your voice, your thinking, and your ability to connect people truly shape outcomes. As a key partner across multiple crossfunctional teams, you’ll uncover what the business really needs, translate complexity into clarity, and help steer initiatives toward their intended impact. 

You’ll thrive in this role if you love building strong relationships, navigating ambiguity, and bringing people together. You’ll influence, negotiate, challenge constructively, and communicate with confidence—ensuring everyone is aligned and moving in the right direction. 

Your insights won’t just inform decisions—they’ll accelerate strategic thinking, unlock better performance, and shape the future of our business. 

If you’re energised by problemsolving, collaboration, and making things happen, this is your perfect next move. 

This is a six month secondment or fixed term role, offers a flexible hybrid work model and open for any location near any of our major centres across Australia and New Zealand. 

What You'll Do 

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  Collaborate with stakeholders to identify and document business requirements, ensuring clarity and alignment with business goals. 

  
  

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  Analyse business processes, identify areas for improvement, and propose solutions to enhance efficiency and effectiveness. 

  
  

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  Develop detailed business models, workflows, and system requirements. 

  
  

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  Assist in the design, development, and implementation of business solutions and systems, assessing and validating that the solution as designed will meet business needs and objectives. 

  
  

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  Conduct data analysis to support decision-making and identify trends, patterns, and insights. 

  
  

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  Prepare comprehensive reports, presentations, and documentation for various audiences, including senior management. 

  
  

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  Design, plan, estimate and structure the business analysis approach, and monitor and report on analysis progress 

  
  

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  Participate in project planning, execution, and management, ensuring projects are delivered on time and within scope. 
   

  
  

What You'll Bring 

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  Business analysis experience (e.g. 5 years+) on a diverse range of projects e.g. business transformation, application development, process re-design 

  
  

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  Demonstrated experience undertaking business analysis with large groups of multiple cross functional business areas on large scale programs of work via multiple mediums across multiple locations 

  
  

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  Demonstrated experience undertaking business process analysis and design to inform and enable quality project outcomes  

  
  

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  Demonstrated experience of a Business Partnering mindset and a team player with good business relationship, influencing and collaboration skills 

  
  

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  5 Years of Australian Financial Service industry experience or other regulated industry. 

  
  

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  Experience in intermediated general insurance highly desirable. 

  
  

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  Certified Agile/Scrum qualifications 

  
  

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  Certifications in project management (e.g. PMP, PRINCE2, Agile) desirable but not required. 
   

  
  

What We Offer 

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  Boosted superannuation with 13% as standard. 

  
  

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  20 days annual leave + 5 days MyLeave (extra leave for what’s important to you). 

  
  

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  Work from home and many more flexibility options with myFlex. 

  
  

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  Up to 50% off personal insurance, including home and motor insurance. 

  
  

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  Partner discounts on private health insurance, tech & appliances, and many more. 

  
  

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  Industry-leading 20 weeks paid parental leave. 

  
  

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   Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. 

  
  

*employment type eligibility criteria apply 

Applications close: Tuesday, 24 February 2026, 11:59PM AEDT 

Please note – full time, part time, and job-sharing arrangements will be considered. 

Make sure to discuss your application with your current manager before applying.