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Business Analyst with OpenText

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Job Description - Business Analyst with OpenText

  • 5+
    years’ experience as a Senior Business Analyst
    , leading complex digital and
    integration initiatives across enterprise programs.

  • Demonstrated
    delivery experience on
    large -scale OpenText ECM programs—including Content
    Suite, xECM, InfoArchive
    , with strong capability in content
    analysis, migration strategy, metadata modelling, retention/records, and
    integration patterns
    .

  • Strong
    exposure to
    Cloud and SaaS delivery models, including understanding
    of
    environment strategies, deployment pipelines, non -functional
    requirements (performance, security, availability, compliance)
    .

  • Deep
    experience defining
    API‑level requirements, covering:

    • Request/response
      structures and validation

    • Error
      handling and exception scenarios

    • Data
      mapping across upstream/downstream systems

    • Authentication/authorization
      flows (OAuth, SAML, etc.)

    • Performance,
      scalability, versioning and integration best practices

  • Hands‑on
    proficiency with
    Postman and Swagger/OpenAPI specs for
    exploring, validating, and testing APIs and integration endpoints.

  • Strong
    ability to
    facilitate workshops, lead requirement discovery, and
    translate business needs into clear functional specifications, user
    stories, and acceptance criteria.

  • Excellent communication, influencing, and stakeholder management skills,
    capable of aligning business SMEs, architects, engineering teams, and
    vendors.

  • Experience
    working across
    multi -disciplinary teams, ensuring traceability, gap
    analysis, and end‑to‑end requirements governance for ECM transformations.

  • Exposure
    to the
    insurance domain, including understanding of policy, claims,
    customer data, regulatory and compliance -driven document processes.



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