Account Manager

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com

So, why Circana?

We’re progressive, inclusive and people focused. We seek to create a down-to-earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us, and we offer a number of fantastic benefits including;

• Flexible and hybrid working


• Up to 5 weeks annual leave and holiday buy back scheme


• 16 weeks paid parental leave


• Birthday leave


• Summer half days


• Circana “Me” Days (4 per year!)


• Cultural swap days

What will you be doing?

You will lead a portfolio of quick service restaurant clients, partnering closely with them to unlock growth through data‑driven insights. By transforming complex data into meaningful stories, you will help clients refine strategy, accelerate performance, and strengthen their competitive position in the market.

Responsibilities

• Partner closely with clients to shape their biggest business challenges into smart, data‑driven solutions that accelerate growth


• Solve analytical briefs by blending multiple data sources, including consumer panel data, to surface clear, actionable recommendations


• Bring insights to life through compelling storytelling that moves beyond the numbers and illuminates strategic opportunities


• Build a deep understanding of each client’s business, spotting natural opportunities to introduce new products and services


• Own and lead contract negotiations while driving sustained revenue growth


• Design and deliver growth plans that expand and strengthen existing client partnerships


• Champion exceptional client experiences through consistent delivery, proactive relationship management, and trusted advisory support

Requirements

• 1-3 years’ experience in client services, insights or account management — QSR/foodservice experience is a plus


• Proven expertise in consumer panel research, with the ability to analyse quantitative data and extract meaningful insights


• Strong storytelling skills, with the ability to translate data into compelling narratives that drive strategic decisions


• Confident presenter, capable of delivering engaging and value-driven presentations to clients


• Excellent communication skills, both verbal and written, with the ability to simplify complex ideas


• Commercially savvy, with a track record of managing accounts, driving revenue, and building long-term client relationships


• Skilled relationship builder, and comfortable engaging stakeholders at all levels


• Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions


• Seek Clarity: Embracing complexity to create clarity and inspire action


• Own the Outcome: Being accountable for decisions and taking ownership of our choices


• Centre on the Client: Relentlessly adding value for our customers


• Be a Challenger: Never complacent, always striving for continuous improvement


• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity


•  Commit to each other: Contributing to making Circana a great place to work for everyone

Ready to make an impact?

If you're passionate about data, thrive in a collaborative environment, and want to be part of a company that values your growth—we’d love to hear from you!

Apply now and let’s build something great together.

If you require accessibility support or would like to request reasonable adjustments during the recruitment process, we encourage you to reach out to us at [email protected]

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission. 

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